Frequently Asked Questions
Everything you need to know about your SimpleSigil experience.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental US. International orders may take 10 to 21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are the materials used in your products ethically sourced?
Yes, at SimpleSigil, we prioritize sustainability and ethical labor practices. We vet all our suppliers to ensure materials meet high environmental and social standards.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer wholesale or bulk discounts?
Yes, we offer competitive pricing for bulk orders of 50 units or more. Please reach out via our contact form with the subject 'Wholesale Inquiry' for a custom quote.